Your personal information is of the utmost importance to us. This privacy policy clearly explains what information you provide on rk99, how it is stored, and the purposes for which it is used.
Rk99 is an internationally licensed online gaming platform offering Sports Betting, lottery, and casino games to users in Bangladesh. We believe your personal data belongs to you — and protecting it is our responsibility.
This privacy policy clearly sets out what information rk99 collects, why it is collected, how long it is retained, and how it is kept secure. Our goal is to earn your trust through complete transparency.
This policy has been developed in compliance with international data protection regulations (GDPR), the Asia-Pacific Privacy Framework, and applicable laws of Bangladesh.
Rk99 may collect your information through several methods. Below is a detailed breakdown of what we collect and how:
We collect the information you provide when registering and using your account:
When you use the rk99 platform, certain information is collected automatically:
| Data Type | Description | Purpose |
|---|---|---|
| Device Information | Device model, operating system, browser version | To ensure the best possible experience |
| Log Data | IP address, login time, page visits | Security Monitoring & Fraud Prevention |
| Location Data | Approximate geographic location (IP-based) | For verifying geographic restrictions |
| Cookies & Trackers | Session cookies, performance cookies | To improve user experience |
| Betting History | Bet type, amount, outcome | For account management and legal purposes |
Rk99 uses your information only for specific and legitimate purposes. We never use your data unnecessarily. The main reasons we use your information are outlined below:
Rk99 never sells your personal data. However, in certain circumstances, we may need to share limited information with trusted partners:
In every case, third parties are bound by strict confidentiality agreements, and only the minimum necessary information is shared.
Rk99 uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.
You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may limit certain features of the platform.
Rk99 retains your data only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements:
Rk99 uses multiple layers of security to protect your data, applying the highest standards across both technical and administrative measures:
In the event of a data breach, rk99 will notify affected users within 72 hours and take prompt remedial action.
As an rk99 user, you have clear rights over your personal information. We fully respect those rights:
You have the right to know what information we hold about you and to request a copy.
You can request a correction if your information is inaccurate or incomplete.
You may request the deletion of your data, provided there is no legal obligation requiring its retention.
You have the right to object to the use of your data for specific purposes.
You have the right to download your data in a standard, portable format.
You can withdraw consent for marketing communications or specific data use at any time.
To exercise any of these rights privacy@rk99.clickto send us an email. We will endeavour to respond within 30 days.
Rk99 is a platform intended for adults only. No one under the age of 18 is permitted to use this platform, and we do not knowingly collect data from minors.
If we become aware that a minor has created an account, it will be closed immediately and all associated data will be deleted. If a parent or guardian suspects their child is using this platform, please notify our support team right away.
Rk99 may update or amend this privacy policy when necessary. For any significant changes, we will:
Continued use of the platform after any changes will be considered acceptance of the updated privacy policy. We recommend checking this page regularly.
For any questions, concerns, or requests regarding this privacy policy, please contact our Data Protection Officer (DPO):
We take every privacy-related request seriously and work to resolve it as quickly as possible.
At rk99, every piece of your data is protected with the utmost care. Our security measures meet international standards.
Every transaction and piece of personal information is protected with military-grade AES-256 encryption. No third party can access your data.
Our KYC verification process is fully secure and confidential. Your identity documents are used solely for verification purposes and cannot be accessed by any unauthorized party.
Payment details for Mobile Pay, Nagad, or USDT are stored in encrypted form. We never store your payment PIN or password.
Rk99 never sells your personal information to third parties. Your data is used solely to provide our services.
From your account settings, you can withdraw marketing consent, update your information, or request data deletion at any time — everything is in your hands.
Our dedicated DPO team is always available for any privacy-related concerns. Reach out by email and you'll receive a response within 48 hours.